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SOLD OUT – JCU Business Bite – November 2022

November 3, 2022 @ 07:00 - 08:30

Free – $50.00

Do you have a plan for conflict? Tips for developing a sustainable conflict engagement plan.

Do you have to rely on other people to get the job done? Or interact with clients, colleagues, and manage business relationships that rely on effective working interactions? Anticipating that there will be times when ideas clash, people want to use resources in different ways, budget allocations require tough decisions, or project proposals are rejected after significant investment of time, energy, and emotion – what is your plan for when conflict occurs?

Presented by conflict specialist Claire Holland, Director of the Conflict Management and Resolution Program at JCU.

Details

Date:
November 3, 2022
Time:
07:00 - 08:30
Cost:
Free – $50.00

Organiser

James Cook University

Venue

Rockpool Pavilion
54 Howitt Street
North Ward, Qld 4810 Australia
+ Google Map
More About the Event

Do you have a plan for conflict?
Tips for developing a sustainable conflict engagement plan

Do you have to rely on other people to get the job done? Or interact with clients, colleagues, and manage business relationships that rely on effective working interactions? Anticipating that there will be times when ideas clash, people want to use resources in different ways, budget allocations require tough decisions, or project proposals are rejected after significant investment of time, energy, and emotion – what is your plan for when conflict occurs?

There are many scenarios in interpersonal, workplace, and family life conflicts that could benefit from a ‘conflict prevention’ plan. Once a conflict has arisen, many workplaces and interpersonal conflicts may not be resolved quickly, completely, or even at all. Those scenarios could benefit from a ‘conflict engagement’ plan.

Based on conflict engagement principles and theories, this presentation will discuss tools and techniques to assist in ‘conflict planning’ and options for ‘engaging effectively with conflict’ overtime and in a sustainable and constructive way.

Join us for this breakfast event, presented by conflict specialist Claire Holland, Director of the Conflict Management and Resolution Program at JCU.

FREE for members
$50 for non-members
Includes a light refreshment*

*please note dietaries on check out

Key Takeaways
  • Networking
  • Discuss tools & techniques to assist in ‘conflict planning’
Featured Speakers
Claire Holland

Claire Holland

Director of the Conflict Management and Resolution Program at JCU

Claire is a Lecturer in the Conflict Management and Resolution Program at James Cook University. She also works as a facilitator for Scope Global and has a consultancy practice, Conflict Resolutions.

Claire studied a combined Economics and Law degree at the University of Tasmania with a year exchange at the Universidad de Complutence, Madrid and a summer exchange at the University of Shanghai, China. She undertook a Masters of Mediation and Conflict Resolution at the University of Queensland while working at the Australian Centre for Peace and Conflict Studies. Claire is a Nationally Accredited Mediator under the Australian Standards and a certified conflict coach with Conflict Coaching International.

Claire spent a year working in refugee camps on the Thai-Burma border as a Mediation Specialist with International Rescue Committee (IRC). Her role involved training IRC legal assistance centre staff, paralegals and camp community leaders to improve dispute resolution procedures, policing and detention practices in the refugee camps. She also spent a year working in the Philippines as a Capacity Development Officer with a local NGO, working with their institution building team to develop a training program and resources on participatory governance and gender equality and fostering active community participation in the development process.

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